For help desk enquiries, please email firstname.lastname@example.org.
Please note, the UK helpdesk should be the first port of call for all enquiries from current and prospective consortium members for all areas of support including membership and technical requests.
Support by phone is also available when needed and can be arranged through the help desk.
Community Email List
For discussion with other members of the UK HE community implementing ORCID, join the email list: ORCID-UK@jiscmail.ac.uk
Event announcements and other news from the consortium are also reported here.
API User Group
The ORCID API users group provides a range of help:
- discussions about good practice when using the API;
- notification of any downtime;
- announcements of new releases of the API and upcoming changes;
- questions on the API documentation;
- questions about possible bugs or errors encountered while working with the API.
Developers using the API and technical contacts running systems which depend on API calls are strongly recommended to join this list.