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    UK ORCID Support > Guidance > ORCID Self Service

ORCID Self Service

From November 2018, some member information in the UK ORCID Consortium will be managed by ORCID Self Service

What is ORCID Self Service?

Self Service is a new feature offered by ORCID to consortium member institutions to allow you to manage some of your organization’s member information.  This includes information displayed publicly by ORCID about your organisation which is shown on your ORCID member page, and member contact details for your staff helping to manage ORCID in your organisation

You can watch a recording of the joint ORCID / Jisc webinar on ORCID Member Self Service.

What do you need to do?

In order to manage information using Self Service, you must have an ORCID ID that is linked to your institutional email address (if you don’t already have one, you can sign up fast and for free at https://orcid.org/sign-up ). At least one person from each institution will need to be able to access Self Service. The information Jisc already holds on Institutional contacts will be moved into Self Service when it goes live.

Note you only need an ORCID iD to administer member information. If you are someone who is involved in ORCID processes at your institution (perhaps the agreement signatory) but would not usually interact with ORCID directly, you are not REQUIRED to have an ORCID iD. BUT without an iD you will not be able to be added directly to Self Service.

 

New members

New members of the consortium will be created by Jisc in Self Service and the main contact will be added. After the creation of their entry that main contact will be fully in charge of administering their internal member details and will therefore need an ORCID iD as above. ORCID are currently investigating providing us the ability to also manage member contacts in certain cases.

Making changes

Maintaining this data will be the responsibility of individual member institutional teams. Jisc do not have access to update your contacts via Self Service.

The new Self Service system offers “Member Tools” option after you sign in to your ORCID account. Member Tools is accessed through the drop-down Menu next to your name (see the screenshot).

 

Screenshot showing Menu in Orcid record where member tools option is
Accessing Member Tools option in the drop-down menu after signing in to ORCID

 

When you select this option you can see your institution’s information, any ID associated with your institution and a list of the current contacts in your institution. If you do not see this option appear then please let us know using the contact channels below.

 

As you can see above, there is also a method to add a new contact

You can only add a new contact if the email address is associated with an ORCID iD.  If the new contact has an ORCID iD they will then be able to administer member information and have access to the Member Tools on their account.

What contacts can I add?

For more about contacts – see the Contacts FAQ

What should I do if I can’t access Self Service?

From the switchover, it is the responsibility of institutional teams to keep organisational information up to date. If there is an issue with updating  staff with edit permissions currently on the system having left, for example) it will still be possible to update them via a request to the helpdesk (help@jisc.ac.uk) which will then escalate an amend request to ORCID who maintain full access. As advised ORCID are reviewing to see if it’s possible to provide us access to manage member contacts in certain cases.

Our use of this information

Jisc will have read access to the information stored in Self Service for our UK consortium members, and use it to keep information on our members up to date on Jisc systems. We then use it to send out invitations to events, updates on consortium membership, contact you about initiatives and issues, etc.

Our use of this information follows best practice and is covered by the Jisc Privacy Notice

Contact

Email: help@jisc.ac.uk


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